Privacy Policy

1. Introduction

Welcome to SSVS Solar. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our Retailer Portal, or engage our EPC services, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and company registration details for retailers.
• Contact Data: includes billing address, delivery address, site installation address, email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
• Project & Compliance Data: includes details about your property, energy consumption, site photographs, inverter serial numbers, and MNRE/DISCOM documentation required for processing PM Surya Ghar Yojana subsidies.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., executing a solar installation).
• Where we need to comply with a legal or regulatory obligation (e.g., submitting authentic documentation to the National Portal for PM Surya Ghar Yojana or state DISCOMs).
• To process and deliver payments or track STC/subsidy reimbursements via our digital Retailer Portal.

4. Data Security

We have put in place appropriate, enterprise-grade security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to authorized employees, compliance officers, and government portals on a need-to-know basis.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: